Open your internet browser
Click "Tools" -> Internet Options
Ø Under general tab: click the delete files, delete cookies, clear history
Ø Under security tab: click internet, local intranet, trusted sites, restricted sites
one by one and to each click the default level button
Ø Under privacy, tab: click default
Ø Under programs tab: click reset web settings
Ø Under advanced tab: click restore defaults button
Ø Close IE and then relaunch.
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